Last updated: 8 January 2026

This Privacy Policy describes how celsiumwellness.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Company Information (Data Controller)

The Site is operated by:

Kūrinys sau, UAB
(Parent company: VIGIDAS PACK, UAB)
Company code: 304375303
Address: Gedimino pr. 20-20, LT-01103 Vilnius, Lithuania

If you have any questions about this Privacy Policy or our data practices, please contact us:

hello@celsiumwellness.com

2. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to any information that identifies or can reasonably be linked to an identifiable individual.

2.1 Device Information

Purpose of collection:
To load the Site accurately, ensure security, analyse usage, and improve performance and user experience.

Source of collection:
Collected automatically when you access the Site using cookies, log files, pixels, tags, or similar technologies.

Personal Information collected:

• IP address
• Browser type and version
• Device and operating system information
• Time zone
• Cookie data
• Pages visited and products viewed
• Referring URLs
• Interactions with the Site

2.2 Order Information

Purpose of collection:
To process and fulfil orders, manage payments, arrange shipping, issue invoices and confirmations, communicate with you, prevent fraud, and comply with legal obligations.

Source of collection:
Collected directly from you during checkout.

Personal Information collected:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information (processed securely by payment service providers; we do not store full card details)

2.3 Customer Support & Contact Forms

When you contact us by email or through a form, we may collect:

• Name
• Email address
• Phone number (if provided)
• Message content

This information is used solely to respond to your enquiry.

3. Email & SMS Marketing (Omnisend)

Consent

We collect and use your email address and/or phone number for marketing purposes only with your explicit consent, where required by applicable law.

Purpose

Your contact details may be used to:

• Send newsletters and promotional offers
• Provide updates about products, services, and events
• Send abandoned cart reminders and post-purchase communications

We use Omnisend as our email and SMS marketing automation platform.

Opt-out

You may unsubscribe at any time by:

Clicking the “unsubscribe” link in our emails
Following opt-out instructions in SMS messages
Contacting us at hello@celsiumwellness.com

4. Cookies & Tracking Technologies

We use cookies and similar technologies to ensure the proper functioning of the Site, analyse traffic, and support marketing activities.

Types of cookies used:

• Essential cookies – required for the operation of the Site
• Functional cookies – remember preferences and settings
• Analytics cookies – measure Site usage and performance
• Marketing cookies – support advertising and remarketing

Cookies may be set by:

celsiumwellness.com
Google Analytics
Meta (Facebook / Instagram)

You can manage or withdraw cookie consent at any time through the cookie banner or your browser settings.

5. Behavioural Advertising & Analytics

We use your Personal Information to provide advertising and marketing communications that may be relevant to you.

Tools used:

• Meta Pixel (Meta Platforms Ireland Ltd.)
  Used to measure advertising performance and deliver relevant ads on Facebook and Instagram.
• Google Analytics (Google LLC)
  Used to understand how visitors interact with the Site.

You can learn more about how Google processes Personal Information here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

6. Sharing Personal Information

We share Personal Information only with trusted third-party service providers where necessary to operate our business, including:

• Omnisend – email and SMS marketing
• Google Analytics – website analytics
• Meta (Facebook / Instagram) – advertising and remarketing
• Payment service providers – secure payment processing
• Shipping and logistics partners – order fulfilment
• Website hosting and technical service providers

These service providers process Personal Information only on our instructions and in compliance with data protection laws.

We do not sell your Personal Information.

7. Lawful Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests that do not override your fundamental rights and freedoms

8. Data Retention

We retain your Personal Information only for as long as necessary to:

• Fulfil orders and contracts
• Meet legal and accounting requirements
• Resolve disputes

You may request deletion of your Personal Information at any time, subject to legal obligations.

9. Automatic Decision-Making

We do not engage in fully automated decision-making or profiling that produces legal or similarly significant effects on individuals.

10. Your Rights (GDPR)

If you are a resident of the EEA, you have the right to:

• Access the Personal Information we hold about you
• Request correction or update of inaccurate data
• Request deletion of your Personal Information
• Restrict or object to processing
• Request data portability

To exercise these rights, please contact us at hello@celsiumwellness.com.

11. Minors

The Site is not intended for individuals under the age of 18.
We do not knowingly collect Personal Information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Updates will be posted on this page with a revised “Last updated” date.